At s988, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains precisely what personal data s988 collects from Pakistani players, why it is collected, how it is used, who it may be shared with, and how you can exercise your rights over your own information.
These cards summarise s988's core privacy principles. Full details for each are in the legal text below, which all account holders are required to read.
s988 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and platform operation. We do not collect data for its own sake — every data point serves a defined, lawful purpose.
All personal data held by s988 is stored on encrypted servers, protected by 256-bit SSL in transit and AES-256 encryption at rest. Access is restricted to authorised personnel only, governed by strict role-based access controls and regular security audits.
s988 does not sell, rent, or trade your personal data to third parties under any circumstances. Data is shared only where required by law, necessary for payment processing, or needed to operate the platform — never for profit derived from your personal information.
s988 account holders have the right to access, correct, export, restrict, and delete their personal data at any time. Requests are handled by our support team within the timeframes specified in this policy. Your data belongs to you — we simply steward it responsibly on your behalf.
s988 uses cookies and similar tracking technologies solely to deliver a functional, personalised gaming experience and to analyse platform performance. We do not use third-party advertising cookies. You can manage your cookie preferences at any time through your browser settings.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, to comply with applicable legal obligations, or to resolve disputes. Once the applicable retention period expires, data is securely deleted or anonymised in line with s988's data lifecycle policy.
This Privacy Policy (the "Policy") describes how s988 (referred to throughout as "s988", "we", "us", or "the Platform") collects, processes, stores, uses, and protects the personal data of individuals who access or use the s988 platform at https://s988.app, including all gaming, sports betting, live casino, deposit, withdrawal, and customer support services offered therein.
s988 is committed to handling personal data responsibly, transparently, and in accordance with applicable international data protection standards. This Policy is incorporated by reference into s988's Terms and Conditions, and together the two documents form the complete agreement governing your relationship with s988 as it relates to your data and your use of the platform.
Please read this Policy carefully. By registering an account on s988 or by continuing to use the platform following notification of any updates to this Policy, you acknowledge that you have read, understood, and accepted the data practices described herein. If you do not accept this Policy, you must cease using s988 and contact our support team to request account closure.
This Policy applies to all users of s988, including Pakistani players accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, and all other locations. Where local data protection laws impose additional obligations, s988 will comply with those requirements to the extent applicable.
For the purposes of applicable data protection legislation, the data controller responsible for your personal data is s988, an internationally licensed online gaming operator operating the platform at https://s988.app.
s988 determines the purposes and means by which your personal data is processed and is accountable for ensuring that such processing is conducted in accordance with this Policy and applicable law. Where s988 engages third-party data processors — such as KYC verification providers, payment processors, or analytics services — it does so under written data processing agreements that bind those processors to equivalent data protection standards.
For all data protection enquiries, requests to exercise your rights, or complaints regarding s988's handling of your personal data, please contact the s988 Data Protection team using the details set out in Section 15 of this Policy.
s988 collects personal data through several channels: directly from you when you register an account or use the platform; automatically as you interact with the s988 website and applications; and from third parties such as KYC verification providers and payment processors. The categories of data collected are as follows:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Provided by you at registration or KYC |
| Contact Data | Email address, phone number, city of residence (e.g. Karachi, Lahore) | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account references, HBL / UBL account details, USDT wallet addresses, transaction history | Provided by you during deposits and withdrawals |
| Verification Data | Scanned identity documents, proof of address, source-of-funds documentation | Provided by you during KYC verification |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers | Collected automatically via cookies and server logs |
| Usage Data | Pages visited, games played, bet amounts, session duration, click paths | Collected automatically via analytics tools |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Generated during your interaction with s988 support |
| Responsible Gaming Data | Deposit limits set, self-exclusion status, reality check preferences | Provided by you via account settings |
s988 does not intentionally collect special categories of personal data (such as health data, racial or ethnic origin, religious beliefs, or biometric data) unless specifically required to do so by applicable law or regulatory guidance — for example, where a responsible gaming assessment requires disclosure of health-related information.
s988 processes your personal data only for specified, explicit, and legitimate purposes. The following table sets out the primary purposes for which s988 uses each category of data:
Automated Decision-Making: s988 may use automated processes — including fraud detection algorithms and responsible gaming monitoring tools — that analyse your account activity. Where any automated decision produces a significant legal or similarly significant effect on you (such as account suspension), you have the right to request human review of that decision by contacting the support team.
Where international data protection standards require s988 to identify a lawful basis for processing personal data, s988 relies on the following bases depending on the specific processing activity:
s988 does not sell, rent, or trade your personal data. Your data may be shared with third parties only in the following circumstances, and only to the extent necessary for the specified purpose:
No Transfers to Advertisers: s988 does not share your personal data with advertising networks, data brokers, or any entity whose primary purpose is the commercial exploitation of personal data. s988 does not display third-party behavioural advertising on its platform.
As an internationally licensed operator, s988 may store and process your personal data on servers located outside of Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection, s988 will implement appropriate safeguards to ensure that your data remains protected to the standard described in this Policy.
Such safeguards may include: standard contractual clauses approved by a recognised data protection authority; binding corporate rules; or reliance on the recipient jurisdiction's adequacy status where recognised by applicable international data protection frameworks.
You may request information about the specific safeguards applied to international transfers of your data by contacting the s988 Data Protection team at the address set out in Section 15.
s988 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal and regulatory obligations, or to establish, exercise, or defend legal claims. The following retention periods apply as general guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Data | 5 years after account closure | AML regulatory requirements |
| Financial Transaction Records | 7 years after account closure | Financial record-keeping obligations |
| Support Communications | 3 years after last interaction | Dispute resolution and quality assurance |
| Technical & Usage Data | 13 months from collection | Platform analytics and security monitoring |
| Marketing Consent Records | 3 years after consent withdrawn | Proof of lawful basis for historical communications |
| Self-Exclusion Records | Permanently retained | Responsible gaming obligation — prevents re-registration during exclusion |
Once the applicable retention period has expired, s988 will securely delete or irreversibly anonymise your personal data in accordance with its internal data lifecycle procedures. Anonymised data that can no longer identify you may be retained for statistical and research purposes indefinitely.
Depending on the data protection laws applicable to your situation, you may have some or all of the following rights in relation to your personal data held by s988. s988 is committed to honouring these rights promptly and without undue obstacle:
To exercise any of the above rights, please submit a written request to the s988 Data Protection team via live chat or email at [email protected]. s988 will respond to all valid requests within thirty (30) days of receipt. Where a request is complex or numerous, this period may be extended by a further two months, in which case s988 will notify you within the initial 30-day period and explain the reason for the extension.
Identity Verification for Rights Requests: To protect your data, s988 may ask you to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to, or modified at the request of, an unauthorised party.
s988 uses cookies and similar tracking technologies (collectively "Cookies") on its platform. Cookies are small text files placed on your device that help s988 deliver a functional, secure, and personalised experience. The following categories of Cookies are used by s988:
s988 does not use third-party advertising or behavioural targeting Cookies. You can manage or delete Cookies through your browser settings at any time; however, disabling strictly necessary Cookies may prevent you from accessing certain areas of the s988 platform.
s988 implements a comprehensive set of technical, organisational, and procedural security measures to protect your personal data against unauthorised access, accidental loss, destruction, disclosure, or alteration. Key security measures include:
Your Responsibility: While s988 implements robust security measures on its end, you are also responsible for protecting your account. Use a strong, unique password for your s988 account, enable two-factor authentication (2FA) where available, and never share your login credentials with any other person. If you suspect unauthorised access to your account, contact s988 support immediately.
s988 is strictly an adults-only platform. Access to s988 is prohibited for individuals under the age of 21. s988 does not knowingly collect personal data from any person under 21 years of age. If s988 becomes aware that personal data has been collected from an individual who was under 21 at the time of registration, that account will be immediately closed, all associated data will be deleted (subject to any legal retention obligations related to the suspected breach), and any deposits will be handled in accordance with s988's underage registration procedures.
If you are a parent or guardian and you believe that a minor in your care has registered an account with s988, please contact our support team immediately at [email protected] so that the matter can be investigated and resolved without delay.
With your consent, s988 may send you promotional communications by email or SMS, including information about new games, PSL cricket betting markets, slot bonuses, deposit match offers, and other promotional events relevant to Pakistani players. You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect s988's ability to send you essential transactional communications related to your account — such as deposit confirmations, withdrawal notifications, KYC requests, and security alerts — which are sent on the basis of contractual necessity rather than consent.
s988 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, data protection best practice, or s988's data processing activities. Where changes are material — for example, where s988 proposes to use your data for a new purpose — s988 will provide reasonable prior notice via email or a prominent platform notification before the change takes effect.
Non-material changes (such as typographical corrections, clarifications, or structural reformatting that does not affect the substance of the Policy) may take effect immediately upon publication. The "Effective Date" at the top of this document will be updated each time the Policy is revised. s988 encourages you to review this Policy periodically.
Last Updated: 1 January 2026. This Policy supersedes all previous versions of the s988 Privacy Policy. If you have any questions about changes to this Policy, please contact the s988 Data Protection team.
For all data protection enquiries, requests to exercise your rights under Section 9 of this Policy, or complaints regarding s988's handling of your personal data, please contact the s988 Data Protection team through the following channels:
s988 will acknowledge all written data protection enquiries within five (5) business days and will endeavour to resolve complaints fully within thirty (30) days. Where a complaint cannot be resolved to your satisfaction through s988's internal process, you may have the right to escalate the matter to the relevant data protection supervisory authority or the dispute resolution body designated by s988's licensing authority.
Responsible Gaming & Data: If your enquiry relates to self-exclusion, deposit limits, or other responsible gaming tools — and how your data is used in connection with those tools — please also refer to s988's Responsible Gaming page for full details. s988 is strictly 21+ only.
s988 combines premium gaming — cricket betting, live casino, slots, and more — with a genuine commitment to data privacy and player protection. Fast PKR payouts via JazzCash and EasyPaisa. Strictly 21+ only.