Gaming at s988 is meant to be entertaining — full stop. It is never meant to be a source of financial stress, personal hardship, or compulsive behaviour. This page outlines everything s988 does to keep gaming safe, fair, and firmly in your control. Our responsible gaming commitment covers every player in Karachi, Lahore, Islamabad, and across Pakistan.
s988 provides a full suite of responsible gaming tools that put you in control. Every tool is available directly through your account settings — no waiting, no lengthy forms, no delays.
Set a maximum deposit amount on a daily, weekly, or monthly basis directly from your s988 account. Limits take effect immediately when lowered and are subject to a 24-hour cooling-off period when raised — protecting you from impulse decisions.
Define how long you can remain logged in during a single gaming session. Once your time limit is reached, s988 will automatically end the session and notify you. You can also set optional reality-check pop-ups at intervals of your choosing.
Cap the total amount you are willing to lose over a defined period. When your loss limit is reached, your account is automatically restricted from further wagering until the period resets — preventing chasing behaviour before it escalates.
Need a short break? Activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During a cool-off, your account is suspended from all gambling activity but remains accessible for withdrawal of any existing balance.
For players who feel they need a longer or permanent break, s988 offers self-exclusion periods from 6 months up to permanent closure. Once activated, self-exclusion cannot be reversed during the chosen period — this is a firm commitment by design.
Enable periodic pop-up reminders that display how long you have been playing and how much you have wagered in the current session. These reality check alerts are designed to break the flow of play and encourage mindful, deliberate decisions.
s988 enforces a strict minimum age policy: you must be 21 years of age or older to register, deposit, or play on the platform. This is not a guideline — it is a firm requirement that s988 actively enforces through a multi-layer verification process applied to every account.
At registration, s988 requires you to confirm your date of birth and agree to the 21+ policy. Shortly after account creation, s988 may request identity verification documents — including a valid CNIC or passport — to confirm your age before real-money wagering is permitted on your account.
Any account found to belong to a person under 21 will be suspended immediately. All deposits will be frozen pending investigation, and the matter will be escalated to s988's compliance team. s988 urges parents and guardians to use parental control software to prevent minors from accessing online gaming platforms.
If you suspect that a minor in your household has accessed s988, contact our support team immediately via live chat — available 24 hours a day — or by email at [email protected].
Self-exclusion is the strongest responsible gaming tool s988 offers. When you self-exclude, all gambling access to your account is permanently suspended for the chosen duration — no exceptions and no early reversals. During the exclusion period, s988 will also suppress all marketing communications directed at your account.
s988 maintains a permanent record of all self-exclusion requests to prevent accidental or deliberate re-registration during the exclusion period. Any attempt to open a new account while under self-exclusion will result in the new account being closed and any deposited funds being returned.
Available exclusion periods: 6 months, 1 year, 3 years, 5 years, or Permanent (irreversible).
Follow these steps to activate self-exclusion on your s988 account. The process takes under two minutes and takes effect immediately.
Visit s988.app and log in using your registered email address and password. Ensure you are on a private, secure connection before proceeding.
Go to your Account Settings and select the "Responsible Gaming" section. This section contains all safety controls including deposit limits, cool-off, and self-exclusion.
Click "Self-Exclusion", review the available periods, and select the duration that best suits your situation. Read the confirmation notice carefully before proceeding.
Enter your account password to confirm. Your exclusion activates instantly. You will receive a confirmation email and all marketing from s988 will stop immediately.
You may still request a withdrawal of your existing balance after self-exclusion is activated. Contact the 24/7 support team via email at [email protected] if you need assistance.
Every s988 player has access to a full range of configurable account limits. All limits can be set, adjusted, or activated from within your account settings — no support request required.
Problem gambling can affect anyone — regardless of income, background, or experience. Recognising the early warning signs is the first and most important step toward getting help. If you identify with any of the following patterns, s988 strongly encourages you to use the safety tools available or contact our support team.
If you recognise three or more of the above signs in your own behaviour, please take action today. Use s988's self-exclusion tool, speak to our support team, or reach out to a professional support organisation. You are not alone, and help is available.
Ask yourself the following questions honestly. This is not a diagnostic tool, but it is a useful starting point for reflection on your gambling habits.
If you answer "yes" to two or more of these questions, consider using s988's responsible gaming tools or seeking external support.
s988 is designed for entertainment. Every feature on the platform is built with the premise that gaming should be fun, not financially stressful or compulsive.
s988's responsible gaming team actively monitors account behaviour for indicators of problem gambling and will reach out proactively when patterns of concern are identified.
s988 invests in educating players about the odds, the nature of random outcomes, and the importance of setting realistic expectations before placing any wager.
Any player who reaches out about a gambling concern will receive compassionate, non-judgmental support from s988's trained responsible gaming team around the clock.
s988 offers cricket betting, live casino, slots, and more for Pakistani players — with a full suite of responsible gaming tools built in from day one. Set your limits, play within your means, and enjoy the experience. Strictly 21+ only.
Need to self-exclude or speak to someone right now? Contact our 24/7 support team via live chat or email [email protected]